Terms of Service

Acceptance of terms

Welcome to MuseFace. By using the app, users agree to these Terms of Service. If a user does not agree, they should not use guest try-on, upload, generation, credit, purchase, history, account, or notification features.

Account and sign-in

New accounts and guest sessions start with zero credits. Guests can purchase subscriptions or credit add-on packs without creating a MuseFace account. An eligible Apple-verified 3-day subscription trial provides 16 expiring trial credits and 2 expiring MuseFace branding waiver coupons; signing in or creating a guest session does not grant credits. One generation costs two credits. Account history requires Sign in with Apple; guest history is limited to the current guest session.

Service description

MuseFace provides AI-assisted makeup-transfer generation. Users provide a bare-face source image and a reference makeup image, and the backend creates a generated result when verified trial or purchased credits, policy checks, and service availability allow.

MuseFace also provides a device-local Inspo Library where users can privately organize reference makeup images with optional names and tags. Saved inspo is not publicly posted or shown to other users. It remains local unless the user actively selects it for a try-on, which submits that image through the existing generation flow. The library is not account-synced and may be lost if the app is uninstalled.

Eligibility and user responsibility

Users are responsible for the photos they choose, import, save, upload, or capture, including third-party images saved as inspo. Source and reference images should be clear single-person face images that the user has the right to use. Users must have any permission, license, consent, or other legal right necessary to import and use third-party images, and should not import or upload content without those rights.

AI generation limitations

AI generation may be inaccurate, delayed, incomplete, unavailable, or fail. Identity preservation, makeup similarity, colors, details, and realism are not guaranteed. Results are for cosmetic preview and creative use only and are not medical, skincare, beauty, legal, or safety advice.

AI generation disclaimer

Users should not rely on generated results for identity verification, medical decisions, beauty or skincare diagnosis, professional advice, harassment, deception, or any safety-critical decision.

Credits and purchases

One generation costs two credits. StoreKit purchases are processed by Apple, and the backend verifies transactions before granting credits. Failed charged generations should be refunded according to backend rules. Apple refund and purchase management rules may apply.

Paid monthly plans grant 40 credits and 5 coupons (Plus), 100 credits and 15 coupons (Pro), or 180 credits with export without MuseFace branding included during the verified paid period (Max). Non-Max export without MuseFace branding requires one valid coupon and cannot be paid for with credits. Failed jobs refund the original consumed value once. Unused permanent credits and coupons remain after cancellation; trial value expires at its verified trial end. Already unlocked image rights remain unlocked. Apple determines trial eligibility, purchase price, renewal and cancellation. The branding benefit excludes only the MuseFace logo added to app-generated previews. It does not authorize removal of third-party watermarks or labeling required by applicable law.

When Apple confirms a subscription refund or revokes the corresponding transaction, unused credits and coupons issued by that transaction are reclaimed. Already consumed value is recorded separately as credit or coupon entitlement debt, offset only against future subscription grants of the same asset for the same Apple purchase identity. Other legitimate purchases' existing balances and independent credit add-on packs are not deducted, and credits and coupons are not converted into each other. Entitlement debt is not a real-money debt. If Apple reverses a refund, the corresponding value, debt and offsets are reconciled against the original transaction without duplicating failed-generation refunds. Normal cancellation or expiry does not trigger refund recovery.

Prohibited use

Users may not impersonate another person, harass or exploit others, upload illegal or infringing content, create deceptive or abusive results, attack or reverse engineer the service, scrape the backend, or bypass trial entitlement limits, credits, authentication, purchase verification, or rate limits.

Data and privacy

The service processes personal information according to the Privacy Policy, including guest session identifiers where applicable, account identifiers, selected images, generated results, credits, purchase verification, history, notification preferences, language preference, and operational logs.

Account deletion and purchase cancellation

Users may request account deletion through the account controls available in the app. Deleting an account does not automatically cancel Apple-managed purchases or subscriptions where applicable. Purchase cancellation or refund requests must follow Apple's App Store process when Apple controls the transaction.

Content and intellectual property

Users keep responsibility for imported and uploaded content. Saving an image in the device-local Inspo Library does not make it public or grant MuseFace a right to publish it. When a user actively starts a try-on, the user grants the app and backend a limited permission to process the selected images to provide generation, history, support, and safety functions. The app UI, code, copy, workflows, and technology are protected by intellectual property laws.

Minors

The service is intended for clear single-person face images. Minors should use the app only with guardian guidance, and users are responsible for uploading photos they have the right and consent to use.

Liability limitation

To the extent permitted by law, the operator is not liable for indirect, incidental, special, consequential, or punitive losses, or for losses caused by network failure, third-party services, force majeure, user misuse, or reliance on AI-generated results.

Dispute resolution and governing law

Disputes should first be resolved through friendly negotiation. Unless applicable consumer protection law requires otherwise, disputes are governed by the laws of the jurisdiction where the app operator is established and will be resolved by the competent courts in that jurisdiction.

Relationship with Apple

This agreement is between the user and the app operator, not Apple. Apple is not responsible for the app or its content, has no obligation to provide maintenance or support, and is a third-party beneficiary of these terms where required by App Store rules. Users should also represent that they are not in a U.S.-embargoed country or on a U.S. restricted-party list.

Changes and contact

We may update these Terms of Service when MuseFace changes its features, purchase flow, policies, or legal requirements. Updated terms will be published at this page. For support or legal questions, contact support@museface.app.